Last Update: 1 September 2021
Paincho’s mission is to deliver high-quality food products and services to people in Africa. Central to this mission is our commitment to be transparent with you about the data we collect about our users and how it is used. We strongly believe that personal data is a human right and our service is designed to maximize user experience while always securing their data. By using our Services, you consent to our use of your data under this Privacy Policy.
We do not collect personally identifiable information from individuals unless they provide it to us voluntarily and knowingly. Visitors to our website and apps are not required to register or provide information to us in order to view our website or app. We need such information just in case they wanted to place an order or to contact us. If you choose to establish a Paincho account, we collect the following information about you: name, address(es), phone number, email address, and password. We use the information you supply for the purpose of providing the services you have requested, and as described in this Policy. In addition, we may from time to time contact you via email, SMS or phone unless you opt-out by following the instructions in the “opting out” section of this Policy. If you order with us, we collect the following information about you: name, addresses, phone numbers, email addresses, billing information including credit card numbers and expiration dates as well as the names, addresses and phone numbers of gift recipients (if any). We use your name, address, phone number and billing/credit card information to process your order or as otherwise described in this Policy. The mobile number you provide is used for internal purposes, such as confirming and tracking your orders or as otherwise described in this Policy. We may also contact you occasionally via email, SMS or phone to keep you up-to-date on the latest Paincho news. If you would like to opt out of receiving notifications from us, just let us know. Also, gift recipients may, from time to time, receive offers from us regarding new products and services that we think may be of interest to them. We allow gift recipients the option to opt out of receiving future marketing-related communications from us.
We use cookies and other analytics tools to help us to provide a better user experience and to better understand how you use our website and applications.
After setting up an account with Paincho, you can access, review, correct and/or delete all of the personally identifiable information you provided to us by emailing us at support@paincho.com
We take your privacy and security very seriously. For this reason, we maintain administrative technical safeguards that are designed to protect your personal information from accidental, unlawful or unauthorized destruction, loss, access, disclosure or use.
You may ask questions, submit comments and opt out of receiving updates and other mailings from us by contacting us via email at support@paincho.com.